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Tel.:+81-1267-3-7700

Mikasa Taikonoyu Natural Hot Spring Resort > Privacy policy

Privacy policy

Clean House Co., Ltd. (hereinafter referred to as "the Company") follows the privacy policy outlined below and runs a system to protect personal information. All employees are constantly reminded of the policy's importance, and the Company ensures stringent compliance for the protection of personal information.

Management of personal information

To keep guests' personal information accurate/up to date and prevent illegal access, loss, damage, alteration or leakage, the Company takes necessary measures (including security system maintenance, management system development and comprehensive employee training), deploys related safety measures and stringently manages personal information.

Usage of personal information

The Company uses guests' personal information to send them e-mail, notifications, information on services and responses to inquiries.

Prohibition of disclosure and provision of personal information to third parties

The Company appropriately manages guests' personal information and does not disclose it to any third party except where:

1. the consent of the guest has been obtained;
2. a subcontractor requires such information to provide a service requested by the guest; and
3. regulatory or legal disclosure is mandated.

Personal information safety measures

The Company takes all possible measures to ensure the accuracy and safety of personal information.

Reference by guests

The company shall respond to guests wishing to refer to, correct or delete their personal information only after confirming their identity.

Compliance with laws, regulations and rules, and policy reviews

The Company complies with all applicable Japanese laws, regulations and rules concerning personal information, and will review this policy as necessary for related improvement.

Inquiries

Inquiries on the Company's handling of personal information can be directed to:
Clean House Co., Ltd.
068-2157
Wakamatsu-cho 9-15, Mikasa, Hokkaido
Tel.: +81-1267-3-7272
Fax: +81-1267-2-2535

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